Privacy & Data Protection

Privacy Policy

Last Updated: January 2026 | Effective Date: 1 January 2026

6999 is fully committed to protecting the privacy of its users. This policy explains in detail what information we collect, how it is used, and what rights you have. By using our services, you are deemed to have consented to this Privacy Policy. We adhere to the highest industry standards for data protection and comply with all applicable laws in Bangladesh.

Encrypted Data Storage SSL-Secured Connection Secure KYC Verification BDT Payment Protection No Sale of Data to Third Parties Mobile-Friendly Security 24/7 Data Monitoring Bangladesh Users Protected Encrypted Data Storage SSL-Secured Connection Secure KYC Verification BDT Payment Protection No Sale of Data to Third Parties Mobile-Friendly Security 24/7 Data Monitoring Bangladesh Users Protected

What Information We Collect

We collect various types of data when you register and use 6999. The purpose of this collection is to provide you with the best possible experience and to ensure platform security. Data is always collected transparently and for limited purposes, and we do not collect data beyond what is necessary. A detailed breakdown of the data we collect is provided below.

Account Information

At registration, we collect your name, email address, mobile number, and date of birth. National ID or passport details may also be required for identity verification. This information is used to create your account, enable login, and maintain account security.

Device & Browser Information

Information about your device, operating system, and browser is collected automatically. Your IP address, screen resolution, and language settings may also be recorded. This data is used to improve the platform's technical performance and monitor security.

Payment & BDT Transaction Data

During deposits and withdrawals, your payment method (bKash, Nagad, Rocket, etc.), transaction amount (BDT), and transaction time are recorded. Full bank card numbers or PINs are never stored on our servers. Payment data is processed through verified third-party payment providers.

Usage Data & Cookies

We store information about which pages you visit, how long you spend on them, and which games or bets you place. Cookies and similar technologies are used for session management and experience customization. You can manage Cookies through your browser settings, though this may limit certain features.

How Your Information Is Used

6999 uses collected data solely for specific, legitimate purposes — never for unrelated or unauthorized activities.

Account Management

Your data is used to create, verify, and secure your account. It also supports login protection, password resets, and detection of suspicious activity. Identity verification is essential — without it, we are unable to provide our services.

Transaction Processing

Payment data is used to accurately process BDT deposit and withdrawal requests. Transaction history is retained to assist with financial dispute resolution and audits. Transaction data is also required for mandatory AML checks to prevent money laundering.

Experience Enhancement

Your usage patterns are analyzed to improve the platform's services. Understanding which games or betting options you prefer allows us to deliver a more personalized experience. Usage data also plays an important role in testing new features and resolving bugs.

Customer Support

When you need support, your account and transaction data allow us to provide faster and more accurate assistance. Having a history of previous issues helps prevent recurrence and improves service quality. Our customer support team accesses only the data necessary to resolve your query and adheres strictly to our confidentiality policy.

Fraud Prevention

Data is analyzed to detect unusual login patterns, suspicious transactions, or multiple accounts. Fraud prevention measures are essential to protecting all users and are also a legal requirement. If suspicious activity is detected, you will be automatically alerted and your account may be temporarily suspended if necessary.

Promotional Communications

With your consent, we may send you emails or SMS messages about bonus offers, new games, or special promotions. Every marketing message will include an unsubscribe option, and you can opt out of marketing communications at any time. Offers are tailored based on your preferences and betting history to make your experience more personalized.

Data Retention Period

Below is a breakdown of how long each type of data is retained. Once the retention period expires, data is securely deleted or anonymized.

Data Type Retention Period Purpose
Account Information For the duration of the active account + 5 years Service Delivery & Legal Obligations
Transaction Data 7 years Financial Auditing & Legal Requirements
KYC Identity Documents 5 Years After Account Closure Regulatory Compliance & Fraud Prevention
Login Logs & Activity 18 months Security Monitoring & Incident Response
Marketing Preferences Until Membership Cancellation Communication on Your Terms
Cookies & Session Data 90 days from end of session Platform Performance & Analytics

Data Protection Practices

6999 employs industry-leading technical and organizational measures to keep your data safe.

SSL/TLS Encryption

All communication between your browser and our servers is encrypted via SSL/TLS protocol and cannot be read by third parties.

Two-Factor Verification

OTP and device verification are used to add an extra layer of security at login, preventing unauthorized access.

Secure Servers

Data is stored in encrypted databases, accessible only to authorized personnel for specific purposes, with every access fully logged.

Password Hashing

Your password is never stored directly — only a one-way hash is kept, from which the original password cannot be recovered.

Data Sharing with Third Parties

6999 never sells your personal data. Information may be shared with trusted partners only where strictly necessary.

Payment Providers

Only the information necessary to process transactions is shared with payment gateway providers such as bKash, Nagad, and Rocket. These providers operate under their own privacy policies and may not use your data for any other purpose. All payment data is exchanged in accordance with the highest security standards.

Regulatory & Legal Authorities

We are legally required to provide specific data when ordered to do so by a competent court or regulatory authority in Bangladesh. Such sharing is not voluntary — it is a matter of legal compliance. Every instance of data sharing is documented, and you will be informed where applicable.

Technology Service Providers

Limited data may be shared with technology partners such as cloud hosting providers, customer service software, or security services required to operate the platform. All such partners are bound by confidentiality agreements with us and may not use your data for their own purposes. We never sell your data to third parties.

Your Data Rights

Every registered user at 6999 holds specific rights over their personal data. To exercise these rights, please contact our customer support team. Once your identity is verified, we will process your request within a reasonable timeframe.

Rights requests are typically responded to within 30 business days of receipt. For complex or multiple requests, this timeframe may be extended, and you will be notified in advance. In some cases, legal obligations may prevent us from fully fulfilling a request.

You may request to know what information 6999 holds about you at any time. Upon request, we will provide a summary or copy of your data. To exercise this right, submit a written request to customer support and complete identity verification. Certain portions relating to third-party information or commercial confidentiality may not be disclosable.

If any information in your profile is incorrect or incomplete, you may request a correction. Updating basic details such as your name, mobile number, or address may require submission of verified supporting documents. You will receive a confirmation once the correction is complete. Keeping your information accurate is also essential for account security and transaction integrity.

In certain circumstances, you may request that your personal data be deleted. However, not all data can be erased immediately where there are ongoing transactions, legal obligations, or fraud prevention requirements. Transaction records will be retained after account closure until the legally required retention period has elapsed. Once a deletion request has been verified and accepted, a confirmation notice will be sent.

You may object to your data being used for marketing or profiling purposes. If your objection is accepted, we will stop using your data for that specific purpose. However, processing required for service delivery, security, and legal obligations will continue. Objection requests must be submitted in writing to customer support, and a decision will be provided within 30 days.

You may request a copy of the data you have provided in a structured, machine-readable format. You can use this data yourself or transfer it to another service. A copy will be provided within 30 days of receiving your request. This right applies only to data you have directly provided and does not extend to data derived from our analytics or system-generated records.

Cookies Policy

6999 uses Cookies to keep the platform running smoothly and to improve your experience. Below you'll find details on the different types of Cookies we use.

Essential Cookies

These Cookies are essential for the website to function properly. They handle login sessions, security tokens, and form data. Essential Cookies are always active and their use is legally permitted without your consent. They do not share any personal information with third parties.

Analytics Cookies

Analytics Cookies are used to understand how many users visit each page and how long they stay. This data is collected anonymously and is not used to identify individuals. These analytics play a key role in improving the quality of the platform.

Preference Cookies

Preference Cookies are used to remember your language settings, display preferences, and other personalization options. This means you won't need to re-enter these details every time you log in, making your experience much smoother. You can clear these Cookies from your browser settings, though doing so will require you to reconfigure your preferences each time.

Cookie Controls

Most browsers offer the option to block or delete Cookies. You can manage your Cookie settings through the settings menu in Chrome, Firefox, Safari, or Edge. Please note that disabling essential Cookies will prevent certain core features from working and may make it impossible to stay logged in.

Minor Protection

6999 strictly prohibits registration and use of its services by anyone under the age of 18. The registration process includes age verification steps, and any suspicious accounts are flagged for additional identity checks. We do not knowingly collect personal information from minors, and any such data discovered will be deleted immediately.

If you believe your child has been using our platform, please contact our customer support immediately. We will investigate the matter and take the necessary action. Responsible gaming is a core value for us, and we maintain a zero-tolerance policy when it comes to protecting minors.

Age Verification Steps

  • Date of birth is verified during registration, and any applicant found to be under 18 will be automatically rejected.
  • Withdrawal access is restricted until KYC verification is completed via National ID or passport.
  • If suspicious account activity is detected, the account may be suspended pending additional age verification.
  • If a parental complaint is investigated and verified, the account will be permanently closed and all associated data deleted.

Policy Changes & Updates

This Privacy Policy may be updated from time to time. You will be notified in advance of any significant changes.

Change Notification

If significant changes are made to the Privacy Policy, a notification will be sent to your registered email address and a clear notice will be displayed on the platform. At least 14 days' notice will be given before any changes take effect, giving you time to share feedback or make decisions regarding your account. Continued use of the platform after the notice period will be considered acceptance of the updated policy.

Update History

The date and a brief summary of each revision are published at the top of this page under "Last Updated." To review a previous version, you may contact customer support. The current version will always be available on this page and is the version in effect.

Your Privacy Is Our Priority

Your data is fully protected at 6999. Register with confidence and enjoy the best gaming experience in Bangladesh.

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